Request Technical Support

Use this form to contact the Light Crafts support team about a technical support issue. (Fields marked with an asterisk (*) are required.)

If you just want to contact us about a non-technical matter, please use our contact form instead.
LightZone - Full
LightZone - Basic
Mac OS X 10.5 (Leopard)
Mac OS X 10.4.x (Tiger)
Other
Windows XP
Windows Vista
Linux
Both LightZone and LightZone - Basic create a log file while in use. Including this log file with your technical support request will greatly help us to address your technical support issue more quickly.

The location of this log file on your computer depends on which operating system you are using.

For Mac OS X, it's Library/Logs/LightZone.log in your home folder.

For Windows, it's My Documents --> LightZone --> LightZone.log unless you installed LightZone elsewhere.

Use the button below to navigate to and select the log file.